Monday, March 30, 2009

Spyware Protect 2009, Windows Installer problems

neighbor Jeannie asked if I can fix computer

error loading
c:\windows\system32\spool\DRIVERS\W32X86\3\LXBStime.dll
(I recall that was a lexmark driver which was no longer needed)

Spyware Protect 2009
Windows Security Alert
Windows reports that computer is infected
Antivirus software helps to protect your computer against
viruses and other security threats. Click her for the
scan you computer. Your system might be at risk now

end task

2-spyware.com had instructions to remove it

remove registry entries

Windows update

install Windows Defender

still starts up

delete spyguard.exe

install/update spybot

Windows Installer
Microsoft Office Basic Edition 2003
Installation Error: file not found
A required installation file SKU113.CAB could not be found

try Windows Installer Cleanup Utility

Windows Installer runs
when INternet Explorer starts

system restore to 3/20

Spyware Protect seems to be gone
but Windows Installer still runs when starting Internet Explorer

Windows Update
not enough room for SP3
documents and settings 8.57GB
program files 1.63 GB
Windows 5.03 GB

Windows Installer Cleanup
remove Office 2003
Office 2003 doesn't run, but Installer doesn't pop up on IE

system restore
installer still runs, but doesn't ask for CD now

try uninstall Installer
nope, Windows Installer still runs

try Office Service Pack 3, already installed

avast
move music to D: (to free up space)

try Windows XP SP3 again
errored out

other updates
unable to remove Office 2003

Windows Installer Cleanup
remove Office 2003

IE starts w/ no problem now

Windows Defender

double-clicking doesn't open Word document
re-register Word (regserv)

run avast

Windows\softwaredistribution\download OK to delete (to make more room)

[3/30] return computer

[3/28-3/30, posted 5/10/09]

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