CyberLife PC partner Danny Lawson says his company offers free diagnosis for computer problems.
“We are really pushing the tech services,” Lawson explains. “In other computer-repair businesses, because of some corporate policies in place, a repair person is not allowed to do certain repairs. Because we are a small business, we do what it takes to make customers happy.”
For example, some companies don’t deal with AC/DC jacks, but CyberLife PC does. The shop offers a variety of services for both Macs and PCs, including computer rentals, selling used computers and on-site service. Data retrieval, data backup, and installation of hardware and software are among the services offered. For customers who have warranties on their computers, CyberLife PC can handle details so customers don’t have to go to the manufacturer.
“Instead of buying a new computer, let us check it out,” says Lawson. “If it is not worth it, I’ll tell you to just buy a new one and the reason why. Just give us a chance to look at it. If we don’t do the legwork, we do not charge you for it.”
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[11/22/09] I found this quite disturbing.
It took only four minutes for thieves to crash a Jeep Wrangler into the glass doors of the Cyberlife PC store on Liliha Street and grab 20 laptop computers.
Owner Danny Lawson said security camera video showed the Jeep smashing through the door at about 2:40 a.m. on Sept. 14, and two men with flashlights on their foreheads scooping up the laptops.
"I was beyond shocked that they would use a truck," he said.
Last week, thieves used a similar tactic to break into the Moanalua 99 shops in Mapunapuna, the second time within four months, the property's management said.
Police say there's been an alarming increase in these types of crimes and are investigating if some of them may be connected.
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